How to separate property, document the approved scope, and prepare access before a turnover cleanout. Use the list below to make the first scope conversation specific.
Document the starting condition
Photograph each room and list the items under review. Follow the lease, company policy, and applicable law before treating left-behind property as disposable.
Create three clear groups
Use keep, move, and remove as the working categories. Put written labels on closed rooms or items that must not be touched.
Name the decision-maker
Choose one person who can answer questions during the job. That prevents an uncertain item from leaving the property while the crew waits for several approvals.
Plan keys and access
Confirm keys, gate codes, elevators, parking, and any quiet hours. If the unit is above ground level, describe stairs and hallway turns.
Quick handoff table
| Tell the crew | Why it matters |
|---|---|
| Item types and counts | Defines volume and handling needs. |
| Floor, stairs, and elevator | Shapes labor and route planning. |
| Loading point and carry distance | Changes vehicle placement and timing. |
| Restricted or uncertain materials | Prevents unsafe or rejected loads. |
For service scope, see Rental property cleanouts. For a live project, gather the details above and prepare for an estimate.